Managed SERVICES
MANAGED SERVICES are essential in today’s progressing world of HealthCare IT, which is why our services are designed to prevent any potential problems from occurring, such as costly downtime and repairs. Our services are not only designed to fit the needs of growing practices, but they are also backed by a team of Certified HealthCare IT Engineers, who work exclusively with medical practices like yours.
Network Security
CompuTech City utilizes Dell Security products to provide you with the latest and greatest in Network technology. We make sure that HIPAA standards -intrusion prevention, gateway anti-virus/anti-spyware, content/URL filtering are all part of your networking procedures. Our solutions ensure that your business bandwidth needs are utilized properly by throttling less valuable processes.Backup & Disaster Recovery
Our bullet-proof system not only backs up your data every fifteen minutes, but in the event of a server malfunction, it can assume the role of that server while still performing incremental backups. This means your network is still up while your server is being fixed. Don't think of it as merely a data backup solution, but as a complete fail-safe for your servers. We call it the Backup/Disaster Recovery Device (BDR).Anti Virus & Spy - Ware
All of our Managed Services have Anti-Virus software included. Just one computer that is unprotected from viruses is a threat, our services constantly update to the latest virus definitions, keeping you and your business protected.Remote & On-site Support
We provide a full cache of solutions to keep your organization's IT up and running properly, including our remote monitoring and management tools and a 24/7 help desk. Our sophisticated ticketing system allow us to keep track of scheduled on-site visits and fix remote issues within minutes.Computer Management
CompuTech City has chosen LabTech as our Remote Monitor & Management software (RMM). We use this tool to monitor your computers for updates, patches, and software without disturbing you and your employees.Server Management
CompuTech City has chosen LabTech as our Remote Monitor & Management software (RMM). LabTech constantly monitors your servers to make sure they are always updated, online, and functioning without critical errors. We will be able to detect issues before you even have time to call us.
CompuTech City has chosen LabTech as our Remote Monitor & Management software (RMM). LabTech allows us to constantly monitor the health of your networking equipment. This allows us to provide proactive support, instead of being reactive.
Hardware-as-a-service (HaaS) can be an effective solution for your business' needs. With HaaS solutions there is no need to worry about hardware failing or becoming out-dated. We make sure the hardware stays up to date and under warranty. If anything breaks, it is replaced free of cost.
Software-as-a-service (SaaS) can be an effective solution for your business' needs. With SaaS solutions we take care of the maintenance hassles for you; there is no need to worry about pricey upgrades or yearly renewals.